CAREER OPPORTUNITIES

Duties & Responsibilities:

● Clear Carrier packet
● Factoring setup & Broker Setup credit checks
● Freight Broker Packet setup with Shippers & Customers
● Company Administrative duties
● Customer Service
● Service Customers & Shippers
● Setup meetings, events, trainings
● Standard Operating Procedures
● Audit invoices for any changes that occurred after the shipment was received from carrier
● Send invoice variances to the correct charge queue. (All In Brokerage, Carrier and Customer)
● Make sure the carrier has supporting documents for increased charges to our customers.
● Must be able to communicate between, All in Brokerage, Carrier and Customer teams.
● Must be able to understand customer contracts and carrier rules tariff.
● Responsible for working Return file and initials after shipment returns for documents queue
● Audit & send out daily loads
● Articulate notes in system to where everyone in the company can assist customer or carrier.

Qualifications: 

● Minimum high school diploma required. Some college preferred but not required
● Previous Billing and/or Customer Service experience required
● Logistics industry experience preferred but not required
● Must have excellent communication skills, written and verbal
● Must have the ability to read, analyze and interpret documents, technical procedures or company memos
● Ability to calculate figures and amounts such as proportions, percentages, area, volume and density
● Ability to solve problem and solutions-oriented in situations where only limited control exists
● Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form. Understand and recognize consistent trends.
● Be proficient in internet software, Microsoft Word, Outlook and strong Excel ability.

Duties & Responsibilities:

● Welcome calls to carriers
● Tracking Carriers
● Answering phones
● Confirming appointments
● Assisting Freight Agents & Dispatchers
● Cold Calling & CRM when needed
● Administrative for Executive team assistant
● Creates and maintains vendor files
● Analyzes and records vendor invoices and invoice credits upon receipt of notices
● Prepares weekly Aging Reports & calls on A/R accounts
● Processes vendor and carrier payments
● Contacts carriers to research invoice discrepancies
● Maintains positive vendor/carrier relationships through constant communication and timely responses
● Creates and/or maintains files, documentation and procedures thoroughly and accurately, in accordance with company policy and accepted accounting practices
● Assists with special projects including annual audit and tax requests, as necessary.
● Other duties may be assigned as needed

Qualifications: 

● Associate degree (A. A.), with some accounting experience or equivalent from two-year or 4 year College or technical school preferred.
● Six months to one-year related experience and/or training preferred.
● Attention to detail is critical in this role and errors must be minimal and inconsequential.
● Must have excellent written and verbal communication skills.
● Must have excellent mathematical skills.

Duties & Responsibilities:

• Oversee developmental skills of new Carrier Sales Reps
  • Monitor call volume and carrier development numbers
  • Teach proper carrier qualification and sales techniques
  • Perform applicable HR and administrative duties
• Conduct monthly reviews
  • Monitor and communicate market and capacity trends
• Proactively shift carrier development needs when applicable
  • Provide instruction on how to properly develop:
    • High volume lanes
    • Customer opportunities
    • Problem lanes
    • Niche markets
    • Targeted carriers
    • New carrier set-ups
• Lead & Conduct team meetings

Qualifications:

● Associate’s, bachelor’s degree or Higher
● 2+ years Sales of experience
● Logistics background experience but not required
● Display a fundamental approach to load board management
● Aid team members where needed
● Have leadership experience or willing to be trained

• Get new Business Acquire new Shippers & Customers
• Orchestrate Direct Freight for all lanes
• Freight Broker Packet setup with Shippers & Customers
• Sales & Negotiate
• B2B Inside & Outside Sales Performance matrix
• Customer Service
• Cold Calls, Warm Calls, Referrals, & Network events
• Present presentations to get business & help them see how we can meet their needs
• Target areas: Dryvan, Intermodal, Refrigerated, Flatbed, Specialty freight, LTL, & Courier/Expedited
• Relationship Building with Carriers & Shippers
• Learn to develop in these areas as well as assist others
  • High volume lanes
  • Customer opportunities
  • Problem lanes
  • Niche markets
  • Targeted carriers
  • New carrier set-ups

• 1+ years Sales of experience
• Logistics background experience but not required
• Display a fundamental approach to load board management
• Aid team members where needed

• Handle Carriers accounts
• Book loads for carriers
• Resolve issues for Carriers
• Acquire new carriers
• Trip plan and ensure weather conditions are good
• Deal with Shipper & receiver for Pickups & Deliveries
• Setup Carrier Packet
• Get BOLs & Pictures, Breakdowns, Delays, Layovers, Detention, Tracking

• 6mths + Freight Dispatch experience or attended TDSJ Enterprise Live Freight Dispatch class
• Logistics background experience but not required
• Display a fundamental approach to load board management
• Aid team members where needed